Where to start - click here

 

In the meantime these FAQ's may help you.

Q. How do I obtain a Username and Password to Log In to my WisePay “Wise Account?”

  • Every User is provided with a secure Wise Account. This will enable you to make online payments to school.
  • Ivanhoe will advise you either by letter or email of your individual Username and Password.
  • You will need your Username and Password to access your account. You should change your Username and Password that has been sent to you in WisePay unless it is a Single Sign User Name and Password that you use for other logins to Ivanhoe.
  • To access your WisePay Account, please go to the Ivanhoe website and click on the WisePay logo or link. You will be taken to your WisePay payment portal.

If you believe that you should have received a letter and it has not arrived, please contact the school Wisepay Team at wisepay@ivanhoe.co.uk .

 

Q. What do I do if I forget my Password?

 

  • You can request a password reset, sent to your email by selecting the “Forgotten Password” link on the homepage. You will be taken to a ‘Reset my Password’ screen where you will be guided with step by step instructions.
  • Step 1 - A security challenge will appear with a 5 character security code shown for you to fill in (this is not case sensitive, either lower or upper case characters can be used).
  • Step 2 - You will then have to enter your email address and confirmation email – this is case sensitive, and must be filled in with the exact email address that is registered on your WisePay account.
  • When step 1 and 2 are complete, you can click on the “Reset Password” button to complete your password reset request, and a new password will be sent to your email account.
  • If you are unable to retrieve your Password or you have forgotten your Username, please contact the school. 

 

Q. How do I Log In?

  • You will find your log in located at the top/middle area of your homepage.
  • Enter your username or email address and password in the boxs provided and click the ‘Log In’ button to start making payments and access your Wise Account.
  • Please remember that both your Username/Email and Password are case sensitive and so must be entered with the correct upper and lower case characters.

 

Q. How do I Log Out?

  •  You can log out of WisePay at any time. Just click the “Log Out” link found in the top navigation bar.
  • It’s always a good idea to log out of WisePay when you have finished. After you log out your name will be removed from the home page.

Nut Aware School

Ivanhoe College is a food allergy aware school. This letter is to inform you that there are a considerable number of students at our school who have severe food allergies. The most common of these allergens are peanuts, tree nuts, eggs, fish and shellfish, soy and wheat. The most serious risk in our...

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Sponsored Walk Success

A huge well done to Year 9 student Jake Homer, who has recently taken part in a 10km remembrance walk in memory of his Great Grandma, and raised and impressive £500 for an Alzheimers Charity. Brilliant work Jake. ...

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Holy Trinity Christmas Tree Festival

Holy Trinity Christmas Tree Festival

It was our pleasure to again offer our support in helping set up the Holy Trinity Christmas Tree Festival, an ...

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Children in Need

Children in Need

...

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NEC Skills Show

Year 9 were absolute superstars on our trip to the NEC on our first Enrichment Day of the year. This year students were able to land a plane in the flight simulator and try out VR headsets, which they enjoyed. Our students saw a range of careers and skills in action, with demonstrations including ...

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Poetry Competition Success

Poetry Competition Success

We love to celebrate the achievements of our students out of school, as well as in. Congratulations to Yea...

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SEND Update October 2019

Congratulations to Mr. Gray who will be joining the SEND team as a permanent member of staff following a very successful round of interviews. The standard of candidates continues to be incredibly strong and we are delighted to welcome Mr. Gray who brings with him a wealth of experience working with ...

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Balancing Screen Time for KS3 Students

Balancing Screen Time for KS3 Students

Visit internetmatters.org/screentime for more advice. ...

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Get into Teaching - Information Events

Get into Teaching - Information Events

...

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Student Council News

Student Council News

...

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SEND Update September 2019

Congratulations and fond farewell The SEND Team would like to congratulate Mr. Orton who has been appointed as PE/ Performing Arts Assistant. He will be transitioning to this new role over the next few weeks. In order to support our LSA staffing during Mr. Orton’s transition to PE, we have we...

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World Champion Rider

World Champion Rider

We love to celebrate the achievements of our students out of school, as well as in. This month ...

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Ex student nominated for Girls Active Award

Ex student nominated for Girls Active Award

We are also pleased to share that one of last year’s 9s, who we nominated for the national Girls Active Infl...

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